How do I choose a computer and network support company?

• Make sure they are certified! Having an un-certified consultant work on your computer system is like having a pre-med student perform surgery on you. Certifications prove that your consultant has passed rigorous testing in their field and has a strong foundation of the knowledge and concepts they claim to have. And while certifications are a good sign, couple this with experience and you’ve got yourself a good consulting candidate.
• One man show, then choose NO! Having a reliable computer network is essential to all businesses and something this valuable should not be in the hands of just one person. Your business deserves a IT Services Company comprised of numerous professionals to support your needs. Not only will you often get a faster response time when you need help, but your company will also benefit from the multiple specialties represented when numerous consultants are there to support you. This fact alone can often save your business a lot of time and money.
• Communication is Key! While your computer guy might be able to fix the problem quickly, can he or she explain to you what they did and tell you how to stop it from happening again? Can they explain complicated issues easily and instruct you in ways that you understand? Communication is key and you should have an IT professional that is easy to understand, friendly and can communicate well both orally and in writing. Also, don’t be shy in asking for written documentation of all work being performed on your computers.

Keep these essential factors in mind when hiring an IT professional that will be supporting your success.